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[ # ] On the trail - Getting to use SugarCRM - MS Outlook synch help needed
September 22nd, 2006 under Sales and Marketing

I have a number of unresolved issues and unanswered questions with SugarCRM, but I dont just have time to deal with them all right now.

The common data respository, common processes, standard collateral etc are the reasons to implement a CRM system as opposed to boxed individual MS Outlook.

My main issue is with SugarCRM is it’s MS Outlook sychronisation

I want to synchronise:
a) contacts
b) attaching associated emails to contacts, opportunities
c) calendars for group calendars

There are too many problems with the SugarCRM Outlook plugin to start listing them but just to say, dont even consider it.

So I’m looking for another SugarCRM Outlook synchronisation plugin.

Does JRabbit work? I see a beta release Dec’05 and no activity since. That’s not a good sign.
Do Funambol’s products do the job i want?

I’m not looking for free software, I’m looking to invest in a system that works. If I cant get it soon with SugarCRM, I am moving to Salesforce.com. I cant waste anymore time.

any help is appreciated

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Read the Comments

[ # 2593 ] Comment from Brendan Lally [April 29, 2007, 4:41 am]

Did u find your answer 2 this?

Lal

[ # 2629 ] Comment from Donagh Kiernan [April 30, 2007, 2:11 pm]

finally had to give up on SugarCRM and went with Salesforce.com.

It just works and not expensive. It costs much much less that SugarCRM when you take in your own time.

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