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More on Focussing on the Right Metrics
January 26th, 2007 under Business Development, Good Business Principles. [ Comments: none ]

In running a business there are a number of stakeholders including Customers, Staff, Suppliers, Shareholders and Government Agencies.

What makes it all work is getting the balance right:

  • Deliver value and good service to your clients
  • Making a profit from delivering good service to your clients
  • Reward and develop your staff to maintain a motivated and focussed team while achieving return on investment
  • Seek value and good service from your suppliers while achieving return on investment
  • Deliver on business goals to meet or beat shareholders expectations to continue to grow the value of the company
  • Deliver on expectations of those supporting you and your business on the road to success.
  • This list is not quite in the right order, but the measurements are interrelated and a balance should be sought.


    Focus On The Right Metrics
    January 25th, 2007 under Good Business Principles, Natural People. [ Comments: 1 ]

    We are driven or motivated by many things.

    Have many times had you felt really good after a very satisfying days work only to ask yourself “What have I achieved today to put more cash in my bank?” Then you realise that you were happy for the wrong reasons.

    We all love appreciation and are proud of ourselves when we do a good job. Your shareholders and/or employers are happy when you’re happy but they’re happier when you’re making money for the company.

    Many people enter their companies or themselves for awards and seek to gain press time when it offers no value to their company’s objectives at all. So why do the do it?

    They’re not all wrong reasons, but they may not be valid company reasons.

    When you feel good about how you are progressing, then ask yourself is it reflected or recognised in how you are measured in your job?

    There’s a saying: “Tell how I’m measured and I’ll tell you how I act?”


    Toshiba Tecra M7 Tablet PC - a lifesaver
    January 25th, 2007 under Business Development. [ Comments: none ]

    I had some initial troubles with dirt under the screen surface of my new Tecra. O’Neill IT replaced it promptly and I am very happy with my choice of machine.

    I bought the Toshiba Tecra M7 Tablet PC because of supposedly productivity improvements and I’m simply an early adopter buyer.

    Over the past week flying around the US, I got work completed in confined spaces on airplanes. I wouldn’t have had the room or the time otherwise to complete a time critical document. I am getting better at manipulating documents and writing in Tablet mode. The battery life was almost 3 hours. I do need to get a Toshiba Slice Expansion battery.


    Chicago Snow = Flight Pandemonium
    January 22nd, 2007 under Travel. [ Comments: none ]

    Its now 9:10pm, Chicago time.

    Our 4:10pm flight to Indianapolis was cancelled, as were many others.

    10:25pm was the next earliest I could get out on. I must check if its departing on time.

    There are always a shortage of power outlets in airports, always.


    Competitor or Ideal Partner
    January 22nd, 2007 under Business Development, Partners and Alliances. [ Comments: 2 ]

    I’ve seen it a number of times in the past few years where a company wrongly perceives another company to be a competitor. They are supplying into the same market sector and their message is not very different to yours. In reality they turn out to be ideal partners.

    NOW, it’s happening to us (Campbell Informatics) and my gut is telling me that they’re an ideal partner but people in our market perceive them to be competitors.

    We do indeed have some commonality in the problems we solve. We both also provide for other related areas that the other is not interested in solving, as I see it anyway.

    I am calling them this week to seek to meet and discuss joint opportunities.


    Tender watch - Pharma Construction Project Alerts
    January 11th, 2007 under Business Development. [ Comments: none ]

    I’m looking for a construction project alert service for US and European based pharmaceutical manufacturers.

    Protel is one for UK and Ireland. CIS Ireland is one for Ireland only….

    Who does it for US and European wide?


    Campbell Informatics Blog Launched
    January 9th, 2007 under Business Development. [ Comments: 1 ]

    We have launched a corporate blog for Campbell Informatics.

    The management of facilities, systems, equipments and processes for Pharmaceutical/Biotech Manufacturers is bound for great changes and Campbell Informatics are at the leading edge of this change.

    So read about the methods to implement Quality-by-Design, Process Analytical Technologies, Engineering and Quality Management and more in an integrated data centric manner.

    Check out www.campbellinformatics.com/blog


    Bought a Toshiba Tecra M7 Tablet PC but
    January 9th, 2007 under Partners and Alliances. [ Comments: 5 ]

    I bought a Toshiba Tecra Tablet PC and am still getting up to speed with the tablet functions.

    But now, it’s going back. I have a strange problem with the screen. There seems to be dust just under the surface of the screen gathered around the centre. It’s irritating.

    I’m currently waiting for Toshiba to replace my screen.